Pantheon is currently looking for a motivated, proactive and energetic individual to join the company’s customer success engineering team as a full-time member. Customer Success Engineers are the first point of contact for developers working with our platform. We rely on these individuals to be friendly, knowledgeable, and problem-solvers. The ideal candidate will be resourceful, articulate, have good writing skills, and enjoy working as a team to deliver top-quality solutions to customers. This position would be either remote or onsite at our offices in Minneapolis, MN and supporting customers during PST business hours.
Cool Things You’ll Do
The primary responsibility is to provide technical guidance and platform information to customers. This includes reviewing log files, New Relic data, codebase structure/contents and identifying potential points of failure, as well as areas of improvement. Additionally, Customer Success Engineers will be involved in:
What You Bring To The Table
Bonus Points For:
Cool Stuff You’ll Get in Return
We have all the usual benefits and perks you’d expect from a high tech company, but what we can really offer you is a fantastic work environment powered by an amazing team. And oh yeah, some other things to note:
Pantheon complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This is a full-time position covering PST business hours, either remote or onsite at our offices in San Francisco, CA or Minneapolis, MN.
No Visa sponsorship at this time