I got this message from my hosting company, please help fix:
Thank you for contacting Media Temple!
Based on the behavior the site is showing it would appear you are suffering from what is referred to as the "Wordpress white screen error". This is commonly caused by incompatible or malfunctioning plugins or themes.
Since you are unable to access the dashboard you may need to connect to your server via FTP and manually disable plugins one by one by renaming the individual plugins folder until you narrow down the culprit. You may also restore from any of your automatic backups included within your wordpress hosting plan. The backups are located in the "Developer Tools" section of your site slot.
If you have any further questions, please do not hesitate to contact us by replying directly to this support request, open a chat in your AccountCenter, or call us at 877-578-4000. We are here 24/7 to assist you. Thank you for continuing to use (mt) Media Temple for your hosting needs.
Posted On: June 14, 2018 09:40 UTC Category: IT & Networking > Network & System Administration